Experience

Network & Infrastructure Supervisor

Oct 2022 – May 2026 · Mashhad, Iran

Led end-to-end infrastructure operations for a high-volume fintech platform across 4 office branches and 3 data centers. The department manager owned strategy and organizational decisions; I held primary responsibility for technical execution and day-to-day operations.

• Helped grow the infrastructure team from 4 to 15 engineers; led or co-led 300+ technical interviews and oversaw onboarding, offboarding, and day-to-day supervision.
• Built and maintained VMware vSphere and Hyper-V environments with 300+ VMs across ~30 hosts; managed the full VM provisioning lifecycle.
• Established and trained a 4-person NOC team for 24/7 monitoring across all branches and data centers, improving incident detection and response time.
• Implemented and maintained Veeam Backup & Replication with backup proxies to support business continuity for fintech-critical workloads.
• Managed SAN (HPE MSA) and NAS environments; contributed to capacity planning and DR configuration.
• Administered Active Directory, DNS, DHCP, Group Policy, Exchange Server, WSUS, and Roaming Profiles with role-based access controls.
• Collaborated with the security team on network isolation, endpoint hardening, patch management, and incident response.
• Coordinated procurement of hardware, VPS, and vendor services; managed relationships with ISPs, contractors, and service providers.

Senior Infrastructure Engineer & Antivirus Specialist

Sep 2019 – Aug 2022 · Mashhad, Iran

Served as primary infrastructure engineer for 3 enterprise clients simultaneously, while managing antivirus deployments across 40–50 organizations spanning 4 provinces.

• Deployed and maintained virtualization (VMware), Veeam backup, Active Directory, DNS, and WSUS environments for enterprise clients.
• Managed Kaspersky and Padvish enterprise antivirus across 40–50 organizations; administered security consoles, policy enforcement, and patch cycles — achieving 90%+ client satisfaction.
• Conducted log reviews and vulnerability assessments; provided security improvement recommendations.
• Maintained internal HPE & Supermicro servers and network infrastructure for the company.

IT Support & Website Administrator

Aug 2018 – Feb 2019 · Mashhad, Iran

• Managed IT support and troubleshooting for office systems and staff.
• Deployed SEO-optimized Joomla website for accommodation properties; built blog infrastructure and produced travel content — improving Google ranking to page 1 and significantly increasing organic reservation inquiries.

IT Support Technician

Mar 2017 – Feb 2018 · Mashhad, Iran

• Provided full-stack IT support for engineering workstations running CAD and architecture software.
• Maintained LAN infrastructure, managed printers, and ensured system uptime for 10+ users.

IT Project Supervisor & On-Site Support Engineer

Nov 2013 – Oct 2014 · Khorasan Razavi (via Nojan Rayaneh Pars)

• Supported 4 city branches and 20 regional offices across Khorasan Razavi province; conducted monthly field visits as company representative.
• Handled hardware and software troubleshooting remotely and on-site, often under time-critical conditions given the emergency nature of the organization.
• Maintained data security standards appropriate for a highly sensitive forensic environment.

IT Support Specialist

Jun 2009 – May 2011 · Mashhad, Iran

• Provided hardware repair, software troubleshooting, and endpoint security support for 150+ business clients.
• Deployed and administered enterprise antivirus solutions (ESET, Kaspersky, Symantec, McAfee); configured management consoles and security policies.